Frequently Asked Questions

What we offer and our philosophy on the electrical services we provide to homeowners and commercial enterprises. Feel free to ask us anything that is not answered here 🙂

PD ELECTRICAL FAQs

What services do you offer?

We mainly focus on domestic installations and work primarily for homeowners,  including holiday homes. We do also carry out works for commercial and industrial sites but this is minimal. We carry out a range of work types from minor jobs to full rewires, car chargers and solar installations.

We are registered with the NICEIC as a Domestic Installer D113341. We hold Public Liability and Indemnity Insurance for all work types we carry out. Documentation available upon request.

Our regular business hours are from 8:00am to 4:30pm, Monday through Friday. We also offer emergency services (subject to availability) 24/7 to ensure you are never left in the dark.

Yes, we can provide 24/7 emergency services subject to availability although we do not specialise in emergency 24/7 services. If you encounter any electrical emergency, you can contact us at any time – we will promptly dispatch a team to address your issue if we are able to.

A: You can request a quote by calling us at 07530 183 568 or 01271 855 729, sending an email to pdelectrical@live.co.uk, or filling out the Contact Form below. We offer free, no-obligation quotes tailored to your specific electrical needs.

First, check if the power outage is limited to your home or if your neighbours are also affected. If it is just your home, check your circuit breaker for a tripped circuit. If you cannot resolve the issue, call us or your utility company on 105. For persistent issues, our team is ready to help diagnose and fix the problem.

Yes, our team is qualified and equipped to handle high-voltage installations for both residential and commercial settings. We ensure that all installations meet the strictest safety standards. We work from 12 volt up to 400 volt systems.

Safety is our top priority. We follow all industry best practices and compliance regulations. Our technicians use the latest tools and safety equipment, and every project undergoes a rigorous safety inspection upon completion.

Yes, we stand behind our work with a satisfaction guarantee. We offer a warranty on all services and products installed. Specific warranty details will be provided at the time of service. NICEIC also gives a Platinum Promise for works we carry out.

We recommend that domestic electrical systems be inspected every 5 to 10 years and commercial systems more frequently, depending on the usage. Regular inspections help prevent potential hazards and ensure efficient system operation.

Our Promise to you

Finally, Electrical Services that give you work completed on time and on budget.

  • Maybe you have tried to get some electrical work done, only to be left with unreliable, shoddy results? Perhaps you hired an electrician only to find that they failed to deliver on their promises, leaving you with faulty installations or recurring issues.
  • You may have been quoted a price for a job, only for the cost to spiral out of control, becoming a financial headache.
  • Or maybe you’ve even experienced electricians who don’t show up on time or when promised, leaving you to rearrange your busy schedule and adding unnecessary stress to your life.

And look, I get it, it’s not fair.

The truth is, you’re not alone. It seems most homeowners are becoming victims of these issues when trying to get your electrical work done right the first time and on budget. That feeling of frustration, helplessness, and financial stress – a terrible place to be in.

Here’s what most don’t realise – bad electrical work isn’t just a nuisance, it is downright dangerous.

Faulty wiring and substandard installations can lead to fires, electrical shocks, and other hazardous situations. And now with the possibility of engaging unqualified or uncertified electricians, the risks become even greater.

It seems most are left in a state of constant worry and uncertainty, wondering when the next problem will arise or if their home is even safe. Which just goes to show – you would be wise to do something different to get your electrical work done right the first time and on budget to stop the pain and frustration.

A new way that means you can avoid unreliable work, overpriced quotes, and tardy electricians.

Ultimately and possibly for the first time, a way to get your electrical work done right so that you can enjoy peace of mind, financial transparency, and a smooth, hassle-free experience.

So if you are a homeowner and you are tired of unreliable work and overpriced quotes, and other common problems, then I urge you to give me a call so that we can talk about you finally getting “Work Done Right” with our new way to deliver Electrical Services.

The new way to get your electrical work done right the first time and on budget – our process is called W.I.R.E.

  • W: Walkthrough – we will start by walking through your home to understand your needs. This helps us tailor our service to your home and lifestyle.
  • I: Inspection – our team will conduct a thorough inspection of your electrical systems. This step ensures your safety and the longevity of our work.
  • R: Repair/Replacement – our electricians, fully trained and certified, will perform all necessary repairs or replacements using top-quality parts.
  • E: Evaluation – lastly we provide a full safety check and evaluation, giving you the peace of mind of knowing that your electrical work is done right.

Our Reviews

P D Electrical
5.0
Based on 82 reviews
powered by Google
Michaela HendersonMichaela Henderson
13:30 02 Nov 24
I have used Paul and his team twice now and couldn’t recommend them enough! They go above and beyond at all times and nothing is too much. Their customer service is impeccable and you feel they really value your custom. It’s very rare to find such amazing service. I wouldn’t go anywhere else and recommend to everyone I know! Thank you PD team 🙂
Paul HallingPaul Halling
09:25 31 Oct 24
Outstanding service following a recommendation. Paul moved my ev charger from my address to my new address. He gave me confirmed date and times and stuck to them. His communication was excellent. Furthermore, having just moved we needed new light fittings and Paul kindly carried out the work the same day instead of leaving us without the new fittings.I would without reservation highly recommended him.
Tim & SueTim & Sue
14:52 11 Oct 24
Paul and Charlie from PC Electrical (Ilfracombe) have just fitted a battery storage unit to connect to our previously fitted solar panels. Paul has been excellent throughout the job assessment, quote and completion of the supply and fitting. Paul's communication skills are exceptional and he backs this up with skilled and very tidy work at exactly the time & day he promises, together with patient & reliable availability after the fitting, leaving us confident of dependable service in the future. We would certainly recommend this business.
Stuart SaintStuart Saint
12:09 02 Oct 24
What a wonderful experience having an electrician with a"nothing is too much trouble" attitude. Paul came on time completed the job even though delays forced him to return a number times ( not his fault). Polite, tidy would recommend him without questions.
Simon FrankumSimon Frankum
18:38 18 Sep 24
After loosing power at 11pm on Saturday evening Paul of PD electrical was one of the only electricians to answer my call and attended within the hour, found the fault and got my plugs and lights back on that night. He then returned Monday morning as agreed to replace the faulty cable that had caused the original problem. Reasonably priced, very friendly and most importantly very reliable. Would definitely recommend.
Lennard HillLennard Hill
15:59 07 Sep 24
Refreshing, turned up when he said he would & did the job when he said he would. Changed a light on a holiday let for me - Job well done. Definitely use again!
Greg SkinnerGreg Skinner
06:46 08 Aug 24
The biggest problem in North Devon is finding reliable tradespeople. Paul Dunn of PD Electrical does exactly what he says he’s going to do. Arrives on time, quotes for the job (no estimate or day rate nonsense), then sends a professional colleague to do the job to a very high standard. This is what I said to Paul…..’We’re delighted we are with what Ken has done for us. He's thorough, professional, extremely knowledgeable and tidy plus he's spends time explaining what he's done and how he's done it. He's very conscientious and wants to get the job done 100% correctly. On top of all that he's a total gentleman and a credit to your reputation. Thank you again. Greg.’
Charlie HuttonCharlie Hutton
07:09 10 Jul 24
Paul came to our house yesterday and was great from the start. Turned up on time, dust sheets down, protective plastic down and a job successfully completed with all holes patched and primed like new. Best electrician we’ve ever had to the house, highly recommended.
Beverley GummBeverley Gumm
13:18 10 Jun 24
Needed an electrician for a tripping switch called pd electrical came next day at the time agreed job sortedHad a quote for another job was booked in on a day and time that worked for usPd electrical turned up done the job very professional everything was left clean and tidy rubbish taken awayPD ELECTRICAL highly recommended
Leigh nellthorpLeigh nellthorp
22:34 05 Jun 24
Paul has been our electrician since 2017. He responds quickly whenever we need help with large or small jobs and maintenance like today. PD Electrical have also assisted us down the years with a complete house renovation and rewire, overcoming challenges along the way. Furthermore, Paul also worked hard to provide my elderly parents with a wet room and other adaptations for their home. He and his team are always friendly, competent and reliable, which is very much appreciated. Many thanks again Paul.
Sophie TurnerSophie Turner
09:17 26 Dec 23
I needed a tiny job doing fast - ceiling light. P D Electrical booked a great appointment time with me, turned up on time and carried the work out perfectly. Very happy with all the work they've done for me so far. 2 jobs and counting! See you all soon!
Joanne LawrenceJoanne Lawrence
14:48 15 Dec 23
My previous experiences of getting the service I needed had been difficult and took a long time to get responses. Paul responded immediately and got the work done in record time. It was a refreshing change to deal with such a friendly and efficient company. I was really happy with the end result and have no hesitation in recommending PD Electrical to anyone needing a professional service that is fast and efficient.
Valerie FamaValerie Fama
20:06 26 Oct 23
Having been let down by other electricians who either didn't respond or were apparently too busy, I was very impressed with Paul's responses to requests for quotes. He isn't cheap but you definitely get what you pay for. He's installed a cooker hood, a replacement bathroom extractor fan and redirected its exit to a more efficient location, separated a light and extractor fan in an en suite, and installed a replacement electric doorbell. He leaves everything clean and tidy. I'm really pleased with Paul's standard of work.
Jamie CJamie C
20:40 23 Oct 23
Great tradesmen. Turned up when agreed and completed work as agreed. Good experience.
Sheila BloggSheila Blogg
15:07 20 Oct 23
Excellent service. Thoughtful solutions to my problem. One lowered modern fuse board with emergency lighting.
Kevin BrowningKevin Browning
14:58 12 Oct 23
I chose PD Electrical purely on the strength of their Google Reviews. I have had various electricians over the years, but this time wanted someone with stellar reputation. Paul called round for a chat and to assess the requirement. It was only a few switches and lights, but he took time to document what was needed and also ask a few other questions to help him understand the setup in my home. I then received a quote for the work, which was reasonable and accompanied by a very thorough, helpful guides to how PD work and key things I should know. Paul had also left a book of client testimonials which was a very nice touch, something I had never seen before.Charlie from PD arrived on time to carry out the work, he was polite, cheerful and a pleasure to have in the house (this has not always been the case with previous contractors!) Everything was completed to agreed spec and care was taken throughout not to leave any mess or cause disruption. I chatted with Paul about our fusebox and some other requirements and he gave me considered, helpful responses which encouraged me to return in future for additional works.My day job involves encouraging my clients to "go the extra mile" for their customers and it was great to see this in action with Paul. Highly recommended, well done!
Vicky BishopVicky Bishop
06:41 18 Sep 23
Paul came out promptly to quote and returned within the next few days to fit several challenging light fittings, nothing was too much trouble. He was on time, helpful and polite, and got the job done efficiently. Would highly recommend.
js_loader

Contact Us

Please fill the form below for a quote or to discuss your requirement.

Phone:

01271 855729

Mobile:

07530 183568

Email:

Click the envelope

New! Message us on WhatsApp

Send to 07530 183568 - great for sending a short video to show the exact issue you are having and may help us get help to you quicker 🙂

PD Electrical

We help homeowners in Barnstaple, Bideford and Ilfracombe upgrade the electrics in their home, garden or renovation without being taken for a ride, let down or left in a mess.

Our promise to you

Areas Covered