Worry less with our VIP Package
Complete peace of mind for the homeowner – regular, pre-scheduled checks and tests of your electrical systems, plus priority attention and access to discounted products.
Our VIP "Protection Plus" Package
What is it?
Over many years of working with our clients, we have found that they need help on a regular help with their electrical systems. People asked us for a package where we take care of everything for them, so we did just that. This VIP package is a limited-numbers offer – as we want to be able to fully support all those who have signed up. To see if this could be a good fit for you, let me walk you through the benefits.
Who is it for?
We tailor each package to your needs, whether you are:
- Holiday home owner
- Rental property landlord
- Traditional/regular homeowner
Key benefits
- Ongoing maintenance and testing such as your 5-Year Fixed Wiring Test
- Repairs within a fixed monthly sum
- No call-out fees on these pre-scheduled works
See below for a full list of the included package features.
Reduce your stress
Having a pre-agreed package means you no longer have to worry about:
- Checking if your essential electrical checks and tests have been done
- If you are fully legal and up-to-date on these checks
- Finding a suitably-qualified, well-reviewed electrician at short notice and hoping they have availability for such tests
Our VIP customers are then able to tick off other to-do’s on their lists, since their time is freed up from the mundane tasks that usually come as part of responsibility for electrical maintenance.
Limited-time offer
This special offer is by invite-only (meaning you can’t just ring us up and ask for this service) and that means:
- We have selected YOU!
- There are limited places currently available. We will only hold this offer open for a limited time, usually maximum 30 days since we need to have a yes or no decision and move on to offer this to other suitable homeowners to take advantage of.
- We will prioritise time for YOU and your property throughout the year.
What is included in this VIP Package?
We have different levels and different prices so each customer package is tailored case-by-case, but starting from £20+VAT per month (per property). Below is our current list – this will be expanded over time, giving you even more added value in the future!
Package Features
EICR Check Reminders & Discounts
- EICR 5-year electrical fixed wiring check included
- Free automated reminder – we will let you know when your check is due
- 25% discount on all repair works needed from EICR testing as well as ALL future works!
- Automatic entry into our VIP JUMP THE QUEUE SYSTEM – works done quicker
PAT Testing, Replace & Repair
- PAT (Portable Appliance Testing) taken care of annually (if applicable to you)
- Plug tops and fuses replaced FOC where PAT tests specify
- Free automated reminder on your annual PAT testing – reduce your worries
- Free like-for-like repairs on fair wear-and-tear: switches, sockets, dimmers, extractor fans, outdoor sockets
Emergency Lighting, SOlar and EV Chargers
- Free annual reminder and safety check on any emergency lighting you have
- 10% off any solar installation-related works
- 10% off any Electric Vehicle (EV) car charger installs
Proactive Priority Service, Added Extras
- Same-day response by phone or email on working days
- Within our price we fit surge protection for your electronic devices
- We will also ensure RCBO protection on all circuits for greater convenience (please note: sometimes this means replacing the fusebox)
Free Assessment & Recommendations
- Free initial home visit assessment and our prescription for improvements based on our findings
- Key areas analysed: Safety, Energy Efficiency, Maintainability
- Cost of 24hr callouts covered (?)
- Tailored offers specifically based on your installation – extra sockets, lighting points, high-efficiency LEDs, silent fans, sensors & more
Covered by our 5-point SPARK promise
- S – Service: commitment to providing exceptional service to our VIP clients
- P – Passion: demonstrating enthusiasm and dedication in all we do
- A – Action: taking action to keep your installation up-to-date, legal and safe
- R – Respect: treating your property with the greatest of respect
- K – Knowledge: sharing knowledge to keep you in the loop and up-to-date
VIP Package FAQs
Can you explain it please?
The VIP package is designed to help homeowners maintain their electrical installations without worry. Electrical systems often go unnoticed, but this package spreads the cost, so when electrical testing is due, there is no large bill to worry about.
We set reminders for your electrical tests and let you know when they are due, ensuring everything stays in good shape.
What are the benefits of the VIP package?
The VIP package includes reminders for electrical checks, covers the cost of inspections, and ensures that essential safety standards like surge protection and RCBOs are in place from day one.
Are there entry requirements?
Yes, in order to offer this service at a low price, we need to ensure that certain safety standards are met from day one. This typically includes having up-to-date smoke alarms, RCBO protection, surge protection, and in-date electrical testing. This helps prevent issues, breakdowns, and unnecessary call-outs.
It is in our best interest to prevent breakdowns, so for example, if you have an immersion heater, we would replace the thermostat yearly to avoid wear and ensure hot water availability.
How can you afford to give a 25% discount on work?
Great question! The idea is that we save time and money by not having to constantly market and advertise for new work. VIP members tend to need ongoing work, which reduces overhead costs. We pass those savings on to our VIP clients in the form of discounts.
Am I locked into a contract?
No, you are not locked into a contract, and you are free to leave at any time. Likewise, we could end the scheme with you, but we would give notice or refund any membership fees for the previous month.
However, we aim for long-term commitment with clients, as it doesn’t work if clients are frequently entering and leaving. If a VIP member chooses to opt out, it’s unlikely we would consider re-enrolment.
We won’t send a Direct Debit mandate. Instead, you will receive a recurring invoice each month, as with any other work. You can set up a standing order or pay month-to-month – you keep full control over your payments.
What if I miss a payment?
If you miss a payment, you will receive a reminder. However, if payments are missed repeatedly, it could result in the end of your membership, depending on the circumstances.
Will the VIP price increase?
No, the price you enter the VIP service at is fixed for life. This may seem counterintuitive, but it rewards loyal customers and removes any worry about price hikes. As time goes on, we will increase the VIP price for new clients, but the price you start at will never change.
What are the implications of using another electrician under the VIP scheme?
The 25% VIP discount only applies to work done by us. While there is nothing stopping you from using another electrician, each electrician is responsible for signing off their own work. As long as you use a reputable electrician, there should be no issue.
When we conduct our five-year electrical checks, we will present our report as normal. If any faults are found from another electrician’s work, you can approach them to get it fixed under warranty. We will only advise on the issue, not police it.
No re-inspection is needed if the work is done by a qualified electrician who provides certification.
Are callouts covered?
Yes the cost of a callout is covered, however any materials or extra time needed on the job would be chargeable, but remember you will still benefit from the 25% discount. The usual cost of a callout is around £150 inc VAT – so two callouts in a year you have got your money back.
What is the response time for emergency callouts?
We aim for a same-day response (within 24 hours) for emergencies. The installation of RCBOs reduces the need for an urgent response.
What about PAT testing?
PAT testing is more applicable to commercial properties like holiday homes, and for those properties, it is included in the VIP package.
The residential VIP package starts at £20+VAT per month, but commercial clients would pay more to cover additional services like PAT testing and emergency light testing.
Can you explain surge protection and RCBOs?
Surge protection prevents high voltages from damaging electronics. RCBOs provide individual circuit protection, making it easier to identify and fix faults without disrupting power to multiple circuits.
What is the cost and installation process of a new fuse box with RCBOs?
A new fuse box with RCBOs and surge protection is recommended for best practice. The cost will be evaluated based on replacing circuit breakers or installing a new fuse box – a typical new fuse box installation is £890 inc VAT (includes testing and certification).
What happens when the fuse box is changed?
The entire system will be tested and certified. Surge protection will be updated, and smoke detectors will be checked and improved if needed.
What are the benefits of the VIP service? (IS THIS CORRECT QUESTION?)
If you already have an RCBO fuse box, you may be able to enter the VIP service smoothly, as many of the entry requirements will already be met. The service offers cost savings on callouts, electrical tests, and maintenance of items like immersion tank thermostats.
Does the VIP service include external work?
Yes, the VIP service covers external work such as cable runs.
Does the VIP service include solar and battery installation?
Not at the moment, but we can tailor the VIP package to include these services if requested.
Is the VIP service offer for a limited time?
The VIP membership is limited by the number of members we can serve. If we offer you a place, we will ask for a decision reasonably quickly, as we move on to offer membership to other clients if a decision is not made.
The VIP package is a permanent feature of our service, but spaces are limited to ensure we can provide the highest level of service.
How many places do you have left currently?
The VIP membership is limited. There are a few places left available, so if you want to benefit it is best to act quickly.
Do many members leave?
So far we have had no one leave the VIP membership.
Our 3-point Pillars in Home electrics
At PD Electrical there are three central principles that guide all of our work:
- Safety: keeping safety top priority by carrying out routine electric checks and backing them up with certificates.
- Energy Efficiency: discovering and proactively recommending the latest ways to help bring down your energy usage.
- Maintainability: we always look for ways to protect and sensibly upgrade your installation to help prevent breakdowns.
Package Summary and Costs
- This VIP Package is a bespoke service and limited in numbers.
- Our current Price is from £20+VAT per month (£5+VAT per week)
- The price is locked in for a 5 year package duration – we are looking for people with a minimum 2 years commitment.
- New features will be added to existing packages, covered by the existing agreed price, making this offer even more valuable as time goes on.
If this sounds good to you and you would like to sign up for VIP treatment then please contact us.
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PD Electrical
We help homeowners in Barnstaple, Bideford and Ilfracombe upgrade the electrics in their home, garden or renovation without being taken for a ride, let down or left in a mess.
Our promise to you
- Clear Fixed Prices
- Fully Certified Work
- Electrical Installation Certificates
- Full Safety Checks
- Full-quality promise
Areas Covered
- Barnstaple
- Bideford
- Braunton
- Ilfracombe
